Very helpful when I went into the office – mum 94 felt at ease and said what lovely ladies they were. It gave me peace of mind so I could enjoy my one-week holiday. Prices are reasonable – the company is easy to deal with and very helpful even at short notice.

Concept Homecare has been very good and accommodating with my dad. The team is flexible and able to assist during unexpected situations. Carers are friendly, professional and always on time. My dad looks forward to the carer visits.

Concept homecare was quick to supply live-in carers when our mother had a sudden medical crisis recently and had been flexible and thoughtful with adjustments to her care in the weeks that followed. The office staff are always helpful and responsive and the carers who visit are kind and willing to help in any way they can.

Since commencing care with Concept Homecare my father’s care has improved dramatically, following a period of very poor and unsatisfactory care with a previous provider. A small team of regular carers all treat my father with the utmost care, dignity and respect. They are all very warm, kind, friendly and exemplary in all their tasks. I never have to question any of their actions; they all seem extremely well-trained and there is absolutely nothing to complain about. Both my father and I are extremely happy with the service provided by Concept Homecare.

We have just started with Concept Homecare. What a relief for me. They have gone above and beyond for us so far. We are looking forward to a great working relationship with them. They have a great family feeling that they have brought with them, to ease the transition. The managers are constantly communicating to ensure the care provided meets my mum ‘s needs

Have been working with Concept Homecare for nearly 36 months and all I have to say is that they are professional, reliable, kind, caring and flexible. They have a clear plan for resolving issues .I have confidence in the team and highly recommend them.

Having had a difficult experience with a previous care provider, I was pleased to find Concept Homecare had availability to care for my husband who has dementia and other medical issues. They quickly set up a meeting with myself and my husband to ascertain his needs. My husband was involved in creating his care plan including details of how he expects his care to be provided. This was fantastic as my husband fell in control and involved . Concept Homecare provided us with a small group of carers, essential for Dad’s needs. So far the carers have been very kind and efficient. Minor concerns have been dealt with swiftly and when you phone the office the staff are always willing to help.

As a family we are extremely grateful for the professional and loving care received from Concept Homecare over the past number of years. This exceptional care transformed our final years with mum

Concept Homecare looked after my Dad in his home for two years after he was diagnosed with Dementia. Dad was apprehensive at first as he thought and believed that he did not need care but he soon saw carers as his friends rather than carers and really enjoyed their visits. Dad is now in a care home but regularly asks how the carers are and I would recommend Concept Homecare to anyone who is looking for care for their older relatives

Concept Homecare have been caring for my mum for many months and I am very impressed with their care and support. They are extremely professional in all matters relating to her care and medication. The carers are all very friendly and chatty to Mum which is a comfort to her. I am always notified if Mum is unwell or they have any concerns about her. I initially chose Concept Homecare because I had previous positive recommendations from another elderly lady that they had cared for and I am pleased to say that I am very happy that I did.

I am extremely impressed with the care and attention given to my father, who is delighted with the service provided by the carer she regularly sees and feels that she is always treated respectably. The office staff are professional and prompt when attending to any enquiries, and it is always a pleasure dealing with their staff who are consistently courteous and friendly. Very pleased to have chosen this company to provide support to our father.

I found Concept Homecare management team to be very professional, always there to support and committed to provide excellent care . Care Plan Reviews and Assessments for any identified change is completed in a timely manner. The care, once established, was superb. The carers are very friendly and caring .Communication of any changes is very good .I highly recommend Concept Homecare